covid-19 update

and

studio policies

 

Updated: January 2022

Welcome back to RDS for another dance season!

We’re so excited to dance with you this year!

 

As excited as we are to continue dancing, we must maintain our new safety guidelines to ensure we dance safely and responsibly. 

  • Equipment use will be limited and cleaned thoroughly if used. 

  • Students, parents, and employees are NOT required to wear masks- if you would like to wear a mask during class or while visiting, that is up to you! If you'd prefer to have an instructor wear a mask, feel free to schedule a private session.

  • All students must sanitize their hands before and after class. 

  • Vaccinations or proof of vaccination is not required by students or instructors.

Private sessions and semi-private sessions with an instructor of your choice are offered as a social distancing option as well, either at our studio or other locations. Please contact us to schedule your session!

 

 

 

 

 

 

 

Due to the current climate in our society as we recover and attempt to get back to normal during the COVID-19 pandemic, private groups and individual sessions have been in high demand both in the studio and at homes and other locations. We’re so happy and thankful that we can expand our services to accommodate your needs in order to get your children active and dancing again. The RDS family has never been bigger!

 

Now that it’s been a full season since we’ve been offering and running these private sessions, we’d like to bring your attention to some important policies that will be in effect as of January 1, 2022. Please read through our studio policies so we can all be on the same page going forward when it comes to your private sessions. Please respect and understand our policies are in place for a reason as we are a small local business and are doing our very best not only to recover from the pandemic but to live within it.

 

Dance Pricing:

Because we are creating a private class for you and your group specifically, pricing is a bit different than at the studio proper. A MINIMUM OF 5 STUDENTS IS REQUIRED FOR EVERY PRIVATE GROUP SESSION FOR THE GROUP RATE OF $30 PER STUDENT CAN APPLY.

 If there is an absence, the person absent can still pay for their share of the class, or the difference can be split between the group, whatever the members of the group decide and works best for them. If a last minute absence takes place, the same rules still apply. 

 

Payment:

We want payment per class to be as easy and stress-free as possible. We allow pay-per-class payment methods such as Venmo and Zelle, but if there is a problem with respecting our policies and sending payments on time, we will require a debit or credit card on file for weekly automatic payments. 

 

Cancellations:

All cancellations must take place at least 24 hours in advance. Any cancellations that happen after the 24-hour mark from the start of class will be charged the full amount for the class. No charge will incur if the cancellation window is met. 

If we see this policy is hard to follow for some clients that are either paying class by class or through Venmo or Zelle, we may require a credit card on file to ensure your booking. 

If a client early-cancels 3 consecutive times, RDS reserves the right to give their booked slot to another client. Please understand that schedules for our instructors are created based on consistency. We cannot give a slot to a client if we feel they will not show up. We also have a large waiting list throughout the year and we must ensure we accommodate and fill our schedules as efficiently as possible. 

 

Weather cancellations:

We understand that no one can control the weather. We also understand with the current climate that many of our clients are much more comfortable with outdoor sessions. We are happy to accommodate this requirement! However, with this request and requirement, there must be an understanding that weather may be an issue. Our instructors specifically commute and carve out time in their schedule in order to teach each group and we must make sure reserving schedule time for outdoor sessions is worthwhile and protected for them.  

 

Weather cancellations must occur at least 6 hours before class begins. If the cancellation window is not met and the class is canceled within 6 hours of the class taking place, the full amount for the class will be charged.

Additionally, if the weather becomes an issue while a class is being taught, the full amount for the class will still be charged.

 

Credits and Makeups:

Please note that group session credits on our group class schedule at the studio CANNOT be transferred to a private group or individual sessions. 

If a private session is canceled per our guidelines, the class missed can be added onto the next package purchased as credit, it CANNOT be used to add on a single class. 

Once the dance session is over and no classes are being given, no makeup classes can be made. Makeup classes from the winter and spring sessions do not carry over to the summer session. Please refer to the schedule on our website or in the studio and choose what class would be suited for your child based on age and style. Makeups can be made up to 30 days after the class has been missed. Once 30 days has passed, the makeup class expires and cannot be made up.

RDS HAS A STRICT NO REFUND POLICY ONCE A PAYMENT HAS BEEN PROCESSED. 

IF YOU WISH TO CANCEL AN AUTOMATIC PAYMENT, PLEASE DO SO BEFORE THE CHARGE DATE. 

 

Thank you so much for your understanding of our policies and protocols with the current climate of our world. We love and appreciate each of our clients so much- the fact that you all see the importance and fun of dance in your child’s life is so special to us. 

 

See you in class!

Miss Ellie and the RDS Team

Private sessions